WARNING:
THE ORIGINAL LANGUAGE FILE OF THE BOT IS IN TURKISH, YOU CAN USE IT BY TRANSLATING IT.
Discord Ticket Bot Details
With Discord Ticket Bot, you can easily manage your customers' support requests. The bot allows users to create tickets through your server. You can also categorise tickets into different categories and ask your customer to rate the ticket agent when the ticket is closed.
You can customise all of these systems by editing the config file. This gives you full control and flexibility to tailor the bot to the needs of your server. When the ticket is finalised, you can get a record of the ticket in .html format, which gives you a great convenience for later reference.
Ticket Bot offers a discord bot that can be personalised specifically for your server. In this way, you can have a support bot that is completely customised according to your own wishes. You can manage your customer support processes more effectively with a user-friendly and flexible structure.
General Details
Discord.js Version: Discord.js 14
Requirements: Node.js 20
Features
Fully customisable infrastructure.
Ability to create multiple ticket categories.
Ability to select support initiation embed as a button or dropdown menu.
Ability to ask modal questions before creating a ticket.
Support log support (ticket creation, closure, deletion)
Automatic scoring system according to the requests handled by the authorities.
System of informing the authorities privately when a request is opened.
Scoring system from private to the authority you receive support from
System for sending an evaluation message to the authority you receive support from
Transcript Support (Ability to download and view the support request with HTML output)
Option to ask "How did you hear about us?" on the first request created.
Option to limit the requests to unlimited, single or one in a category.
The option to set the name of the ticket channel and the topic (description) section.
Option to edit the person/role you want to tag when support is initiated.
Option to set the bot's playing message as animated or fixed.
Option to edit the bot's playing message and status.
Option to alert and mute when an authority is tagged in a ticket.
Option to set working hours.
System to send notification embeds when out of working hours.
Cancellation system during countdown when closing the support.
System for reopening the closed supports.
User information panel (Average score, feedbacks received...)
Authorised information panel (How many requests opened, feedbacks...)
You can visit our wiki page to get detailed information about the product, you can ask what you wonder before buying the product or your problems after buying it by creating a support request via our discord server.
THE ORIGINAL LANGUAGE FILE OF THE BOT IS IN TURKISH, YOU CAN USE IT BY TRANSLATING IT.
Discord Ticket Bot Details
With Discord Ticket Bot, you can easily manage your customers' support requests. The bot allows users to create tickets through your server. You can also categorise tickets into different categories and ask your customer to rate the ticket agent when the ticket is closed.
You can customise all of these systems by editing the config file. This gives you full control and flexibility to tailor the bot to the needs of your server. When the ticket is finalised, you can get a record of the ticket in .html format, which gives you a great convenience for later reference.
Ticket Bot offers a discord bot that can be personalised specifically for your server. In this way, you can have a support bot that is completely customised according to your own wishes. You can manage your customer support processes more effectively with a user-friendly and flexible structure.
General Details
Discord.js Version: Discord.js 14
Requirements: Node.js 20
Features
Fully customisable infrastructure.
Ability to create multiple ticket categories.
Ability to select support initiation embed as a button or dropdown menu.
Ability to ask modal questions before creating a ticket.
Support log support (ticket creation, closure, deletion)
Automatic scoring system according to the requests handled by the authorities.
System of informing the authorities privately when a request is opened.
Scoring system from private to the authority you receive support from
System for sending an evaluation message to the authority you receive support from
Transcript Support (Ability to download and view the support request with HTML output)
Option to ask "How did you hear about us?" on the first request created.
Option to limit the requests to unlimited, single or one in a category.
The option to set the name of the ticket channel and the topic (description) section.
Option to edit the person/role you want to tag when support is initiated.
Option to set the bot's playing message as animated or fixed.
Option to edit the bot's playing message and status.
Option to alert and mute when an authority is tagged in a ticket.
Option to set working hours.
System to send notification embeds when out of working hours.
Cancellation system during countdown when closing the support.
System for reopening the closed supports.
User information panel (Average score, feedbacks received...)
Authorised information panel (How many requests opened, feedbacks...)
You can visit our wiki page to get detailed information about the product, you can ask what you wonder before buying the product or your problems after buying it by creating a support request via our discord server.
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