New user with banned email address but no record

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Spleen

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Chap wants to register on my site but can't because 'the email address you entered has been banned by the administrator' but I cannot find any record anywhere of his email address being deleted and nor is it in the banned users list so that I can unban it. IP checks out, email address ends in hotmail.com and all seems legit.

Scratching my head. Any ideas anyone?

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