How to get support if the problem is "verification discord account" ?

[MASHKHALE]

So ive tried to dm som staff but no one respond. I cant verified my discord account and the support tickets are there lol. I have some gifts for community

 

[skidmarks]

i have the same issue but i dk how to reach out and i can't access any chat features on the discord

 

[FateKid]

So ive tried to dm som staff but no one respond. I cant verified my discord account and the support tickets are there lol. I have some gifts for community

What do you mean you can't verify your Discord account?

You go into your connected account settings here on the website, and associate the Discord account that is connected to the NullForums Discord server.

 

[FateKid]

Discord verification doesn't unlock tickets for you. We don't provide tickets support anymore.

If you have a problem or need some assistance, you can open support threads here on the website.

 

[MASHKHALE]

This FateKid: I dont know so to explain it but the " Reconnect your Discord account" only refresh the website and dont do anything lol. I just want to chat on discord, but i didnt find support threads here apart form this.

 

[skidmarks]

This FateKid: I dont know so to explain it but the " Reconnect your Discord account" only refresh the website and dont do anything lol. I just want to chat on discord, but i didnt find support threads here apart form this.

Same issue for me when I click the button it doesn’t do anything it won’t even link my account.

Post automatically merged: Mar 5, 2025

Here’s what it does for me

 

[FateKid]

Thanks for notifying me. I'll look into this issue now.

 

[FateKid]

Both of you are associated in Discord. While discord is not as active and is being phased out, I'll make some changes to fix the issue in both Discord and the website.
If you're having trouble with the Cloudflare captcha, this is due to your IP and/or browser. I'd recommend trying another one or passing the challenge which should also show up on any other request sent to the NF site.

 

[MASHKHALE]

Hi fate, ive tried again now and i think the problem is the "dissasocieted discord acc" Even when i click it, in my server list (here in the webstie) still appear the null forum server. I was trying to change my discord account from the website but the button never work i suppose. It was 2 months ago maybe.



So, its possible to you to REMOVE my discord linked account from my data user to let me linked it again? Maybe is the fastest way now.

 

[skidmarks]

Could you kindly do the same for me as well? Disassociate my previous Discord

 

[FateKid]

So ive tried to dm som staff but no one respond. I cant verified my discord account and the support tickets are there lol. I have some gifts for community

I'm not sure what you're looking for in terms of support. You can open a support thread and we can help you.
I'll see what I can do in regard to disassociation of your accounts.

 

[jejedudu]

to link your discord account you must first link it (in the settings) then click on “create support ticket” which will send you to a new page with the server invitation. If this doesn't work, disassociate your account in the settings and repeat these steps. I had the same bug where on discord I had no rank so I couldn't talk.