didnt get my 14 downloads

[tunagrease]

i bought 14 downloads and i cannot even use them

 

[FateKid]

Hello there. It seems your extra downloads are indeed connected to your account. Do you mind explaining in more detail what you're referring to by "I cannot even use them".
Screenshots, a screen gif recording, etc would help me understand the issue. Thanks again!

 

[FateKid]

We've resolved this issue. Thanks for reporting it!