Account upgrade Surveys (feedback on subscription and cancelling)

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Alpha1

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On Patreon there is one feature that I find very informative: Welcome Survey and Exit Survey.

After members upgrade their account they receive a survey to ask why they purchased the account upgrade. They can select a reason and add a comment. This gives useful insights about why members are purchasing an account upgrade.
Welcome-survey-1.webp

Welcome-survey-results.webp

When members with an account upgrade cancel their subscription, they are asked to fill in the reason for cancelling the subscription. They can...

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