Highlights:
- Reply: Both the player that opened a ticket, and a ticket admin can reply to a ticket if they need further details.
- Close/Open: Ability to close a ticket or re-open a ticket on the fly without any issues.
- Flag: Give tickets a higher priority than others to give them more attention to moderators to attempt to resolve the issue.
- Resolve: A resolved ticket allows players to rate their experience, but only if the ticket was closed and an admin left a reply on the ticket.
- Commands: All ticket management can be done with commands, such as opening, closing, flagging and replying to a ticket!
Customization:
- Move and change item slots in the Info menu as well as change the item according to the tickets status!
- Massive amounts of control when it comes to working on a ticket, quickly teleport to a ticket, check replies and a tickets importance level.
Data Management:
- MySQL: For data management with lite interactions to minimize connection time, and lag time.
- Rating: Allow players to rate how well their experience was on their ticket once!
- Flagging: Give tickets a higher priority or stand out over others, showing a notification when an allowed staff member joins no matter if the ticket is opened or closed!
Optional:
- PlaceholderAPI: Allowing for hundreds of thousands of placeholders/variables anywhere in the gui!
- Update checker: Get notified when there is a new version available on the plugin page!
- MySQL sync: If you have a multiple connected servers, sync your tickets every so often to keep all servers up to date!
- Categories: Customize your own report categories with a simple config style, and make players choose the category they want to submit a ticket in with a user interface! Lets make tickets great again!
- Importance: Allow players to show how important their ticket is when submitting the ticket with a GUI!
- Notifications: Allows mods to receive notifications when a ticket is created, claimed, and much more with Discord Integration! Also show when a players ticket has an update on a ticket.
- Discord: Full DiscordSRV integration with a `!ticket` discord command, allong with certain ticket importance/categories to go into specific channels along with changeable messages
- Templates: Create templates for new tickets with predetermined message and an optional category and/or importance
- Multi-Server: Support for multiple servers, allowing to connect to the server where the ticket was created
- Filtering: Extensive filtering system, allowing to view tickets by importance, status, and more! (in '/acm list' or '/acm status')
- #2 - Upload AdvancedModreq.jar into your plugins folder
- #3 - Install any Soft Dependencies below so first installation works flawlessly.
- #4 - Reload/Restart your server, configure and execute "/modreq reload" and set!